FAQ

Sick and Urgent Visits

Our Fredericksburg office is home to our walk-in clinic where we can see you without an appointment for a wide range of illnesses, common conditions and minor injuries. Walk-in clinic Hours Monday – Friday 8:00am – 4:30pm.

We also save appointments on provider’s schedules for urgent office visits. Call for a scheduled appointment.

New Patient

Several of our providers are still accepting new patients. Please call for information.

Weekend Hours

Our Fredericksburg office is open on Saturday and Sunday for sick visits. You will need to call and schedule an appointment. Hours are 8:30am – 11:30am.

Cancellations and No Show Policy

Please call at least 24 hours in advance if you must cancel so we can open the schedule for other patients. Rappahannock Family Physicians reserves the right to charge a patient $25.00 for any No Show appointment.

Refill Policy

We request you call your pharmacy for refills so they can fax us the request form. Please allow us 48 hours to refill a non-emergent prescription. Check with your pharmacy to see if your prescription is ready. No antibiotics or pain medications will be prescribed without being seen. Please bring all of your medications to your appointments so they can be verified and checked for refills that may be needed.

Insurances Accepted

We accept most major health insurance plans. We have listed the plans that we do NOT participate with. We still encourage you to always contact your health insurance company to confirm coverage. Feel free to contact our billing department for additional insurance questions at 540-374-5097.

We do not participate with the following plans:

HealthKeepers and HealthKeepers Plus
First Health
Tricare Prime
Managed Medicaid Plans:
Optima Family Care
Coventry Cares (now known as Aetna Better Health)
INTotal Health
HealthKeepers Plus

Fees for Forms

Your health care provider will be more than happy to fill out any necessary form(s) you may need. Please be advised that due to the time required to complete letters and forms, there will be a $40.00 fee for this service.

Co-payments and Deductibles

All co-payments and deductibles must be paid at the time of service.